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Dynatrace recognized as a 2020 Gartner Peer Insights Customers’ Choice for APM

Author: April Slattery

Source: Dynatrace Blog


Dynatrace has been recognized as a 2020 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring. To achieve this recognition, Gartner’s Peer Insights Customers’ Choice Distinction is based on direct feedback from our customers and we were delighted to find that Dynatrace received the most 5-star reviews of any vendor. In their reviews, users recognized key benefits they associate with Dynatrace, including our automatic and intelligent observability, digital experience and business analytics capabilities, and how Dynatrace enables improved cross-team collaboration. Here are a few examples of what customers said:

  • The AI capabilities are amazing, and I can count many times it saved us from extended downtime in production.”

  • Dynatrace has allowed us to get the visibility on our real customer experience which we were lacking from our traditional monitoring platform. In addition, the AI has helped us to channel our efforts better.”

  • I’ve been blown away by the product and its feature set and impressed at the ease at integrating it into other services, has been much easier than we expected…. Being able to see if (users) are frustrated is just brilliant and goes to the heart of what we are trying to do in terms of being more end-user focused.”

The whole team at Dynatrace is proud to receive this recognition and to be named a 2020 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites.


You can learn more and read more reviews from our users here. Thank you to all our customers who submitted reviews. Your feedback is vitally important and helps us shape and guide our innovations for the future. We look forward to keeping up our collaboration with you to continue making Dynatrace the best automatic and intelligent observability platform that gives you the real-time answers you need to transform the way you work, accelerate innovation, and deliver better business outcomes.

If you have a Dynatrace story to share, we’d love you to join the Gartner Peer Insights crowd and tell us all about it!

Disclaimers  Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. 


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